Join Our Newsletter Now
Get E-mail updates about our latest shop and special offers.
		Welcome to the Frequently Asked Questions (FAQ) section of Fasanis GmbH. Here, we aim to address common inquiries regarding our products, services, and policies to provide you with comprehensive information and assistance. If you have any further questions, please feel free to contact our customer service team for personalized support.
Fasanis GmbH specializes in sourcing and supplying a diverse range of products across various industries, including electronics, Beverages, Agricultural products, Automobile Parts, Chemicals, Medical Apparel, Dairy Products, Office supplies, Seafood and Frozen food, Animal feed, Machinery, Textiles, Consumer goods and more. We continuously expand our product portfolio to meet the evolving needs of our clients. Thus, we have more and different kind and categories of products in stock which are not even on our website.
To place an order with Fasanis GmbH, simply browse our website to explore our product offerings. Once you’ve selected the items you wish to purchase, proceed to the checkout page to complete your order. Alternatively, you can contact our customer service team for assistance with placing an order.
We accept various payment methods, including credit cards, PayPal, bank transfers (Telegraphic Transfer), MoneyGram and few others. You can choose the payment method that is most convenient for you during the checkout process.
Shipping times may vary depending on factors such as product availability, shipping destination, and selected shipping method. We strive to process and ship orders as quickly as possible, and you can track the status of your order using the tracking information provided.
We offer a transparent refund and return policy to ensure your satisfaction with every purchase. Eligible items can be returned within a specified time frame for a refund or exchange. Please refer to our Refund and Return Policy section for detailed information.
Yes, we offer wholesale and bulk purchasing options for select products. If you are interested in purchasing large quantities or establishing a wholesale partnership with Fasanis GmbH, please contact our sales team for pricing and availability.
Yes, you can track the status of your order using the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer service team for assistance.
You can contact Fasanis GmbH for further assistance by emailing our customer service team at [sales@fasanis-gmbh.com] or by filling out the contact form on our website. Our dedicated team is available to address any questions, concerns, or inquiries you may have.
Thank you for visiting Fasanis GmbH. We hope this FAQ section has provided you with helpful information. If you require further assistance, please don’t hesitate to reach out to us. We appreciate your interest in our products and services.
At the heart of our business philosophy is a dedication to integrity, reliability, and innovation. Our mission is to connect businesses around the world with top-tier suppliers, delivering exceptional products and services that drive growth and success for our partners.